Client IT Support Service Desk
Help starts with
a clear picture.
New to COMPUREP or already working with us? Start by emailing our IT Service Desk. Tell us what is affected and we will confirm the next steps, availability and any applicable charges.
Email the IT Service Desk
Help for your working day
IT assistance, wherever work takes you.
Log a request with our Service Desk, then use the COMPUREP-branded TeamViewer Host to let our engineers assist with your authorised support session. New and existing clients are welcome.
No separate tool-access subscription at present. Engineer support is billed in 30-minute intervals, subject to your agreed rate and existing support cover. A stable internet connection, compatible device and agreed access are required. Availability is confirmed by the Service Desk.
Before you get in touch
A few details help move things forward.
- Describe the issue. Explain what you expected and what happened instead.
- Note who is affected. Include the affected device or application and whether others have the same issue.
- Record when it started. Mention recent changes and the steps that reproduce the problem.
- Explain the impact. Let your support contact know which work is affected.
Never include passwords, authentication codes or other secrets in a support request. Check screenshots for sensitive information before sharing them through your approved channel.
Your experience matters
Share your experience with COMPUREP.
Worked with our team? Leave an honest Google review to help others understand our services and help us improve.