COMPUREP / Client access hub

Welcome back.
Let’s keep you moving.

Your starting point for support. Continue to the existing client portal or reach the COMPUREP service desk.

One familiar place to find your next step.
Your existing access arrangements continue.

For existing clients

COMPUREP support portal

Use the portal provided for your client support arrangements. Sign-in and account recovery take place there.

Continue to support portal (external site, opens in a new tab)External portal · compurep.servicedesk.atera.com

This hub does not collect your password or access your account. Portal availability, sign-in and data handling are managed separately.

A human when you need one

Need a hand getting started?

Use the channel agreed for your service.
Support hours and response arrangements follow your agreement.

01 / Access

Can’t sign in?

Use the existing portal’s recovery option, if available. If you still need help or have not been given access, contact the service desk.

Ask for access help
02 / Support

Explain what’s affected.

Tell us which device or application is involved, when the issue started and how it affects your work. Keep secrets out of the request.

Prepare your support request

Your identity stays with the existing portal.

There is no additional website account to create here. The public Digital Concierge helps with service discovery; it cannot see client tickets or change account access.

Understand concierge access & data

Planning something new?

Let’s shape the next step.

For a new requirement, explore services or prepare a local enquiry brief. For an active support issue, use your support channel.

Explore with Digital Concierge Visit the Trust & Security Centre