What Is Cloud PBX and How Does it Work?

Cloud PBX, also known as hosted PBX or virtual PBX, is a Private Branch Exchange system that is situated off-site and accessible over a cloud-based IP (Internet Protocol) network. By using a cloud PBX, you can make and receive phone calls via IP phones and softphones installed on your mobile phone or desktop, and the voice traffic is routed via an internet network.

Cloud PBX system is gaining popularity due to the flexibility, simplicity, mobility, and scalability it brings to businesses. Usually, you can buy cloud PBX phone service from a hosted service provider and pay on a regular subscription basis.

  • Low upfront costs

    Cloud-hosted PBX is a cost-effective solution because it eliminates the need for large amounts of money for infrastructure as well as ongoing maintenance costs.

  • Low Maintenance

    Cloud PBX contributes to energy and space savings for your business.  It doesn’t need day to day maintenance so that means your hosted PBX provider will take care of everything for you.

  • Ready to grow with you.

    Cloud PBX grows with your business.  You can add users and hardware as your grow at a minimum cost.

  • Work from anywhere

    Work from the office, home or anywhere.  For the remote workforce, the workspace is anywhere they want it to be as long as there is an internet connection.


Why upgrade to Cloud PBX?

Cloud PBX greatly reduces the initial and upkeep cost. In terms of usability, cloud-based PBX enables greater mobility and makes unified communications an option for businesses, which an analog phone system is incapable of.

How to choose between cloud or on-premises PBX?

Both on-premises and cloud PBX are effective and reliable business phone systems with different advantages, whereas each could be a better match for particular communication needs.

Can I forward calls to my cell phone?

Absolutely! When you’re using fixed phones, forwarding to you cell phone is a nice add-on. For instance when you’re on the road a lot. You can also forward all inbound calls to your cell phone. You can easily manage call forwarding via Freedom, your phone system in the cloud.

Can I keep my number and how does it work?

YES. Your phone number is an asset. Move your number to Compurep.  We will deal with everything..

How long does it take to activate?

No time at all! After some paperwork is out of your way. We can set up your phone system in one workday. Do you require VoIP phones too? Add an extra day for shipping.



Make crystal clear calls with COMPUREP running your VOIP Cloud PBX


Our dedicated support staff will help with your issues in a timely fashion


Our knowledge base is vast and available to all our clients

How It Works


Please contact our team or complete the form below. A representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.